Aftersales

Our Aftersales department is your first point of contact for all questions regarding service (spare parts, maintenance, assembly visits, repairs and contacts).

You can reach us:

Monday - Thursday
8.00 a.m. - 4.30 p.m.

Friday
8.00 a.m. -2.00 p.m.

Phone: +49 6404 9172-600

Whatsapp Business: +49 171 4966680

Mail: aftersales (a) merz-system.de

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We will help you...

Head of After-Sales

Christian Ketels

Phone: +49 6404 9172-600
Whatsapp: +49 171 4966680

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Service assistant

Andrea Peschke

Phone: +49 6404 9172-600
Whatsapp: +49 171 4966680

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Service assistant

Christina Jirschim

Phone: +49 6404 9172-600
Whatsapp: +49 171 4966680

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Service assistant

Kevin Alexander Kiebler

Phone: +49 6404 9172-600
Whatsapp: +49 171 4966680

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Address:

MERZ Verpackungsmaschinen GmbH
Carl-Benz-Ring 42
35423 Lich
Germany

communication:

Phone: +49 6404 9172-0
Mail: mail (a) merz-system.de

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Aftersales:

Phone: +49 6404 9172-630
Whatsapp Business:+49 171 4966680
Mail: aftersales (a) merz-system.de

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Office / opening times

Monday - Thursday:
8.00 a.m. - 4.30 p.m.
Friday:
8.00 a.m. - 2.00 p.m.